Nektaria Bessa, administrative and development director, Syneteristiki Insurance, said customers of mutual insurers typically have much in common, but companies must be careful about protecting data or risk losing customer trust.
Ana Gonzalez Pelaez, fellow, University Of Cambridge's Institute for Sustainability Leadership, said microinsurance falters in regions that lack insurance regulation because general authorities don't know how to support it.
Inga Beale, chief executive officer, Lloyd's also said that Lloyd's has tallied more than $4.5 billion in initial storm losses, with more claims to be paid as natural catastrophes continue around the world.
Adam Levin, chairman and founder, CyberScout, said insurers that take on cyberrisk are increasingly concerned about accumulation risk, causing them to look to reinsurers to offset.
Anne-Mette Toftegaard, CEO, LB Group (Denmark), said better use of technology is allowing insurers to better identify risks and prevent claims, moving them from a focus on products to a future in which services play larger roles.
Kumar Shailabh, Executive Director, Uplift Mutuals (India), said creating health insurance coverage that reaches across the Indian population should involve residents in the design, delivery and claims, making it scalable.
Martin Shaw, chief executive, Association of Financial Mutuals, said U.K. mutual financial organizations have seen exceptional growth since the global 2008 financial crisis.
Hilde Vernaillen, chairwoman, International Cooperative and Mutual Insurance Federation, said many insurers are limited in their home markets by legacy technology.
Bill McKinney, vice president, strategy and long-term development, Thrivent Financial, said the same tools that are changing the insurance environment in the developed world can be deployed in developing regions.
Alec Catsuros, senior product manager - digital experience, Thrivent Financial, said consumers have come to expect quick access to products and services, which puts slower-moving insurers at a growing disadvantage.
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